Pam Racer provides PTAC services to the 28 Western counties of North Carolina supporting the SBTDC offices in Asheville, Cullowhee, Hickory and Boone. Pam comes from Jacksonville Florida, where she worked for over 25 years supporting the Maritime Prepositioning Program on Blount Island for the United States Marine Corps. Working as the Senior Program Planning and Control Analyst, her responsibilities included Contracts and Finance deliverables on behalf of the Department of Defense (DOD) Prime Contractor. Serving as the liaison for the Defense Contract Auditing Agency, Pam was responsible for the submission and audit support relative to the Federal Acquisition Regulation (FAR) and Cost Accounting Standards (CAS) required by the DoD contract. Pam has a Green Belt Certification in Process Improvement and Change Management. She holds a Certification as an ISO 9002 Internal Auditor and has received training as a certified Facilitator/Auditor of Total Quality Management (TQM). Pam has a Bachelor’s of Business Administration from the University of North Florida majoring in Economics. After honeymooning in Sylva over 34 years ago, she has recently moved to the Maggie Valley area and is looking forward to helping businesses in the Western North Carolina area grow.