Success Story: Mind Your Business

Contributed by Pamela Racer, GCAP Counselor (Asheville/Cullowhee)

Founder and CEO Karen Caruso started Mind Your Business, Inc. from her own basement in 1996. Her intent initially was to screen a nanny who would care for her own children. Finding it near impossible to find a company that offered such employee screening services to private individuals, she started her own. Karen Caruso’s mission is to help her clients to make better, more informed hiring decisions. Through her dedication to accuracy, high-quality service, and excellence, Caruso has created a company that empowers her clients, her employees, and her community.

Thanks to these values, MYB has become a leading nationwide provider of background investigations, EEO investigations, and drug-screening services. MYB now stands as a testament to what a big vision, diligent, careful processes, and the passionate pursuit of reliable pre-screening can accomplish. MYB is a Woman-Owned Small Business with SBA 8(a) and HUBZone certification.

Early on in 1996, MYB targeted the government as a strong potential market but lacked the background knowledge and experience to successfully sell to government agencies.

The company has worked with GCAP since 2005, and GCAP assistance has covered virtually every topic in the government contracting arena. GCAP counselors have helped the client navigate registrations, assisted with specific solicitations, reviewed bid and proposal documents, provided strategic planning, provided 8(a) Program application support, and helped with advice and planning on marketing to the government. MYB has accomplished impressive results in government sales, including award of a GSA schedule contract for background screening and EEO investigation services, certification as an 8(a) firm by the U.S. Small Business Administration, and countless contract awards across a broad range of federal, state and local agencies.

In 2022, Karen Caruso and her team at MYB are poised to begin work with one of the largest government contractors in the background screening industry. With MYB’s 8(a) and EDWOSB certifications, they have become a key partner for larger contractors looking to award small businesses with parts of their contracts. This push to include Small Disadvantaged Businesses is due to Executive Order 13985 or Advancing Racial Equity and Support for Underserved Communities through the Federal Government. In this Executive Order President Biden has pledged to increase spending to Small Disadvantaged Businesses by 15%.

Since MYB began government contracting, they have been awarded multi-million dollar government contracts in a variety of service areas, including background screening, EEO investigation services, personnel security, human resources support, accounting support, and more.

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