General Business Counselor

  • Full Time

This position is expected to provide a broad range of business advice and in-depth assistance to a sizable number of clients, both in regional offices and elsewhere throughout an assigned multi-county geographic area. As a member of the SBTDC at WCU, this position serves a 14-county region in Western North Carolina. The service center maintains 2 offices (WCU College of Business in Cullowhee and Downtown Asheville). The ability to travel daily across the region is expected.

The General Business Counselor (GBC) will be responsible for delivering business counseling, management training, research, and technical assistance services to small and mid-sized business owners, entrepreneurs, and individuals/firms developing new product technologies or markets. Administrative duties include the management of confidential client records, timely entry of client information into a database, preparing quarterly activity reports, and developing resources and relationships to support the mission of the SBTDC. The candidate must have the ability to work effectively within both the academic and business communities.

Minimum Education / Experience

Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Required Qualifications

  • A broad general knowledge of the principles and practices of business is required.
  • Excellent interpersonal and communications skills.
  • Ability to handle multiple assignments, organize work, and establish priorities with minimal supervision.
  • The ability to offer value-based counseling on a wide range of topics: from marketing to strategy development, to product costing, etc.
  • The ability to facilitate group planning meetings.
  • Excellent computer skills including word processing and spreadsheet design.
  • Ability to create formulas and use built-in functions to perform calculations and solve problems in Excel.

Preferred Qualifications

  • A Master’s Degree in Business Administration or a related field and three or more years of experience as a business owner, senior manager or business consultant.
  • Public speaking/facilitation experience.
  • Knowledge of Spanish and other languages.

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