By Ariana Billingsley, SBTDC/PTAC Counselor at East Carolina University
Since 1998, Vanderhorst Enterprises Inc. (VEI) has consistently provided quality janitorial services and building maintenance services at competitive prices. Their commercial cleaning services include carpet cleaning, window cleaning, stripping/waxing floors and light duty maintenance services for schools, medical centers, retail centers, manufacturing facilities and auto dealerships. Owned and operated by Curt Vanderhorst and his wife, Vanderhorst Enterprises management and supervisory staff have over 50 years of combined experience in the services they provide. As a small business we face many of the same issues and challenges as large companies. The cleaning industry is becoming more complex. Staying current on industry trends and being innovative with our cleaning process is an ongoing challenge. The issue of larger firms consolidating and expanding into different regions is on our radar. Staffing is always a challenge in the janitorial industry. Our organization consistently strives to attract and hire positive people who have a passion for being positive. We can train them how to clean but we can’t train them on how to be passionate! VEI have experienced tremendous growth as a result of all the assistance provided by PTAC counselor Ariana Billingsley. We have received assistance in research and development. We have had help with interpreting the language in RFP’s, and more recently working closely with the university on a business project. We give great credit to PTAC for guiding us through the 8(a) certification process and our most recent 5 year IDIQ award. VEI is encouraged as we move towards expanding our services and markets. We have made significant advancement with our web presence. We are more focused on our target markets and looking to improve on those key indicators that impact our business plan.