PTAC Counseling Success Story: Workforce Resources

By Ariana Billingsley, PTAC Counselor at East Carolina University

Workforce Resources Inc. is a woman-owned, small disadvantaged business providing administrative support services, engineering/technical/logistics support, health information management, and project management services to federal, state and local governments as well as the commercial sector. Headquartered in the Washington, DC metropolitan area, Workforce is capable of supporting customer requirements on a nationwide level. Workforce is a certified participant in the Small Business Administration’s 8(a) Business Development program.

Although Workforce has a presence on the U.S. Coast Guard Base in Elizabeth City, they had the desire to expand their services to various military bases in North Carolina.  A project manager for Workforce Resources attended an industry day event in Philadelphia, PA. This is when Workforce Resources discovered the PTAC program, and was provided my name and contact information.  The project manager reached out to me a few days later and she quickly responded with a visit to our satellite office in  Elizabeth City. During the clients visit I shared several contacts for various agencies along with several upcoming events.

The client continued to engage me, and I provided additional information each time we communicated via the telephone or by email.  As of now Workforce Resources’ information is in the hands of agencies such as Ft. Lee MICC, Camp Lejeune, Ft. Bragg MICC, and several others. The client has attended open houses, industry days, and workshops due to the information I provided. I keep the client abreast of events, new contacts and also help her prepare for meetings with Small Business Specialists and Contracting Officers. The client has expressed the importance of our face-to-face visits and will continue to work with the client on her short and long-term strategies.

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